Privacy Policy
It’s Like Home Respects and Protects Your Personal Information
It’s Like Home is committed to ensuring that you are aware of and satisfied with how information about you is collected and used. We appreciate your trust that we will be sensible about how we use information that we may collect. This privacy policy details what types of information we collect and for what purposes.
We will not rent, sell or trade your personal information to any third party without your permission. We will cooperate fully should a situation arise where we are required by law or legal process to provide information about a customer. We may use your personal information to send you promotional information about third party providers which we think you may find interesting if you tell us that you wish this to happen.
Since offerings and technologies change, we reserve the right to change, modify, add or remove portions of our Privacy Policy at any time without prior notice. If policy changes are substantial, we will notify our customers via email. Please periodically review our Privacy Policy for changes. This version was updated on December 6, 2020.
1. What we collect
We may collect the following information:
◦ name
◦ contact information including email address
◦ demographic information such as postcode, preferences and interests
◦ other information relevant to customer surveys
2. What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
◦ Internal record keeping.
◦ We may use the information to improve our senior care placement services.
◦ We may periodically send promotional emails with information which we think you may find interesting using the email address which you have provided.
3. Security We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
4. How we use cookies A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
5. Links to other websites Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. If you have any questions or concerns about our privacy policy, please contact us at [email protected]